We started to provide bus services in the are of Mangalore. Asbtgere are already many busses running in the area of Mangalore. I think it is a best service compared to other servies. Because it helps various people to travel from one place to another place. But the thing is there are many competitors who are in the field and providing good services. Now, we have to give a healthy competition to them and earn good profit.
We can make the generalisation that, Bus service is one of the most important service in India. It involves time management, because it is the duty of the bus driver to reach the specific place at specified time. Then if any aaccident happens, the hospital facilities should be provided to passengers as well as drivers and conductors.
According to my experience, there is no good service providers in the sectors of bus service. Sometimes cleaners may not come for job, and sometimes driver will be late.
After sometimes if our idea workouts, then we are also planning to expand the business to a high level and by this we can generate more employment opportunities to the people.
The consequences of the assumption is, As the existing bus service is not so good,if we provide good service then we can attract more number of customers. By adding more benefits and facilities to the customers, we can retain the customers. Facilities and benefits such as C.R( Compensation Rate) and pass etc. And our service is more beneficial to the students and employees who travel daily.
So , there must be healthy competition between the competitor's. We should provide good services to the customers and should give more importance to retain those customers.